Google NewsLee Michaels President Scott Berg shares customer service secrets on the June episode of Strictly Business  Greater Baton Rouge Business ReportGleen AI Transforms Customer Service at Puffy, Resolves 63% Inquiries  MartechcubeAmazon axes more than 100 customer service managers  FortuneHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunchMicrosoft Copilot for Sales and Copilot for Service are now generally available  MicrosoftWalmart removes self-checkouts and swaps back to 'traditional' lanes - but it's not because they care about customer ...  Daily MailNATIONAL RESTAURANT ASSOCIATION SEES OPPORTUNITY IN INTEGRATING TECHNOLOGY AND CUSTOMER ...  PR NewswireRevolutionizing customer support with GenAI models built for CX -  Foundever


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